Understanding User Roles

The system supports two sets of roles: Account roles and Organization roles.

The system supports two sets of roles: Account roles and Organization roles.

  • Account roles give permissions with regards to all Account assets.
  • Organization roles give permissions with regard to a specific Organization’s assets.

 

Account roles

Each role level is given the permissions given to lower-level roles, plus some additional permissions. The roles, from lowest to highest, include:

  • No Access (Alerts only) – Can receive threshold alerts from Account devices.
  • Account Operator – Can also view Sites and streams of this Account.
  • Account Analyst – Can also generate reports.
  • Account Engineer – Can also manage all Sites and streams of this Account.
  • Account Administrator – Can also set device configuration for all devices in this Account.
  • Account Owner – Can also manage all users, groups, and Organizations of this Account.
  • Account Distributor – Can also manage Subscriptions for their network of other Distributors and end-users. For details, see Distributor Account Management
  • Account Partner – Can also manage all Accounts which this user is responsible for.

 

Organization roles

Each role level is given the permissions given to lower-level roles, plus some additional permissions. The roles, from lowest to highest, include:

  • No Access (Alerts only) – Can receive threshold alerts from Organization devices.
  • Organization Operator – Can also view Sites and streams of this Organization.
  • Organization Analyst – Can also generate reports.
  • Organization Engineer – Can also manage all Sites and streams of this Organization.
  • Organization Administrator – Can also set device configuration for all devices in this Organization.
  • Organization Owner – Can also manage all users and groups of this Organization.